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Help Center

Frequently Asked Questions:

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  1. How can I get my custom poster? Getting your personalized poster is simple! Just send us an email at support@posterized.in with the design you'd like.

  2. What sizes do your posters come in? We offer various sizes to fit different preferences and spaces. You can find the available sizes listed on each design's product page. Choose the one that suits you best, and we'll ensure your poster is printed and delivered in that size.

  3. What materials are used for your posters? We use high-quality materials to ensure excellent results. Our posters are printed on premium-grade, 300gsm matt board, which is both durable and fade-resistant. This ensures your customized poster maintains its vibrant colors and sharp details for years to come.

  4. How long does it take to receive my order? Once you've placed your order and customized your poster, we start the production process. Production time varies depending on the design's complexity and current order volume. On average, expect your poster to be printed and ready for shipping within 3 business days. Shipping times depend on your location and chosen shipping method during checkout.

  5. What is your return and refund policy? We take pride in our products' quality and want you to be completely satisfied. If there's an issue with your order, contact our customer support team within 2 days of receiving your poster, and we'll assist you. For more details, refer to our return and refund policy on our website.

  6. Can I cancel or modify my order? We understand circumstances change. If you need to cancel or modify your order, please let us know as soon as possible. We'll do our best to accommodate your request, but note that once production begins, changes or cancellations may not be possible.

  7. Do you ship internationally? Yes, we ship our customized posters worldwide. Wherever you are, we'll ensure your order reaches you safely and securely. Shipping fees and delivery times may vary based on your location.

  8. Do you offer wholesale or bulk orders? Absolutely! We offer wholesale and bulk order options. If you're interested in placing a large order, contact our sales team, and they'll assist you with pricing and customization options.

  9. What if I have a question not listed here? No worries! If you have any other questions or concerns, reach out to our friendly customer support team. You can contact us through the "Contact Us" page on our website, and we'll get back to you promptly.

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